BSES Customer Care Number

BSES customer care number featured image

This post is about BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL) Customer Care Number, BSES e-mail ID, Helpline, BSES Toll Free number and head office address. Therefore these contact details will be helpful for you incase you are facing any issues with your BSES electricity connection. As a result, you can use BSES customer care number for registering complaint, request for new connection, meter issues, change of tariff, name change, shifting of electricity meter, and more.

BSES Logo
BSES Logo

You can also contact BSES toll free number or BSES helpline number. They also have an online website for customers.  For physical assistance you can also visit BSES office address mentioned below.

BSES customer care number

Furthermore, consumers can contact round-the-clock BSES customer care number, which are:

  • BSES Rajdhani Power Limited (BRPL) 39999707 and
  • BSES Yamuna Power Limited (BYPL) 39999808.

You can also register complaint through SMS, a message can be sent at (BRPL) 5616107 or (BYPL) 5616108 .

Apart from this, people can also call at BSES Rajdhani Power Limited (BRPL) 39999707 and BSES Yamuna Power Limited (BYPL) 39999808. from a registered contact number and lodge their grievance through its IVRS system, said a BSES spokesperson.

Seems like BSES Yamuna Power Limited / BSES Rajdhani Power Limited have introduced centralised CALL-CENTRE facility for attending to power supply related queries. These 24×7 helpline numbers are:

Sl.No. Contact Number Area

 

1 +91-11-399 99 808 BSES (BYPL)

 

2 +91-11-399 99 707

 

BSES (BRPL)

 

BSES customer care number infographic
BSES customer care number infographic

Consumers are requested to contact BSES customer care number on the above telephone number of their respective areas for prompt attention. And additionally down load a duplicate bill from the website

If your problem is not getting resolved you may Contact your respective division Commercial Office/ Business Manager for Connection and problems related to Bill and Business Manager (Operations) for problems related to supply on working days.

Most notably, if still your problem is not getting resolved you can meet Additional General Manager of your circle on working days.

BSES Grievance Cell Number

For further escalation you can consequently contact Consumer Grievance Cell at Corporate Office (Nehru Place).

Consumer Grievance Redressal Forums(CGRF).

Sl.No. Consumer Grievance Redressal Forum Address

 

1 BSES   (BYPL)

 

Flat No.1, Substation Building, Sector-5, Pushp Vihar, New Delhi(India)-110017

Phone: 011-32978194 & 011-32978195

Fax No: 011-29564400,

E-mail Address: cgrfbrpl@rediffmail.com

 

2 BSES (BRPL)

 

Substation Building, Adj Shakti Kiran Building, Karkardooma, New Delhi(India) -110032

Phone: 011-30978140 & 011-32978141

Fax No: 011-22384886,

E-mail Address: cgrfbypl@hotmail.com

 

You could also Contact the Office of the Electricity Ombudsman, B-53, Paschimi Marg, Vasant Vihar,

New Delhi (India)– 110 057 Tel.: 011 – 32506011; Fax : 011 – 26141205.

If you have taken them to Court and wish to reach an amicable out of Court settlement, you may approach Permanent Lok Adalat (PLA)

The PLA will be working on every working day between 10.00 A.M. to 4.00 P.M. at their office : Near Mata Sundari Gurudwara, ITO, New Delhi.

N.B.

If you ever get the feeling that anyone in BSES Ltd is expecting a bribe from you, you must inform the Vigilance Helpline on phone no. 011-399 99 707/808. You may also fill in the Vigilance Complaint Form (Annexure-VI). These forms will be available in all District Offices and drop it in the complaint box kept in all the District offices or send it by fax to the CVO on no.32929455.

In case, you are looking for Cutsomer care number of other Power supply companies you can visit below links:

BSECOM customer care number

Haryana Power Generation Corporation customer care number

Karnataka Power Corporation Limited customer care number

Maharashtra State Electricity Board customer care number

Tamil Nadu Electricity Board customer care number

Author: bimal

I am a Digital Marketing Expert.

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